Skilled Staff offers a seamless way of offloading your non-core and routine tasks, by providing your business with trained subject matter experts that become an extension of your team. We believe in a shared value approach. Partnering with us means value for your business, while lifting families out of poverty.

Data Processing

  • Data Entry
    We convert your paper documents (expense claims, application forms, etc), pictures, audio, and videos files into the structured data that you require.
  • Data Validation
    Supposing you have a CRM, we can help check your data, remove duplicates, and update missing information to ensure that it is accurate and reliable.
  • Data Categorisation
    We help sort your product catalogue based on your criteria, to ease your customers’ search process.

 

 

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Moderation

Websites like Facebook, Twitter, and YouTube create a significant amount of user-generated content. We can help you keep control over what is published on your website by sorting contributions that are obscene, insulting, illegal, and irrelevant.

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Prospection

Our trusted team can assist with this important initial step in the sales process, which involves identifying potential customers for your business.

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Online Customer Service

We are able to provide online customer service to overseas clients in the English language.

Apart from boasting an excellent command of written and conversational English, Zimbabweans are jovial people that can easily communicate with your clients in a professional manner.

    • Technical Support
      Technical support is user-friendly assistance for individuals having technical problems with electronic devices such as mobile phones, televisions, computers, software products, and other electronic devices.

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Online Marketing

Online Marketing has become an important tool used to communicate products and services using digital technologies. Skilled Staff is able to provide your business with experts that can help you in your online strategy.

  • Search Engine Optimization
    We audit websites following Google recommendations and suggest modifications so the website can improve its ranking.
  • Search Engine Advertising
    We create ads on Google Adwords, targeting specific keywords related to your business. We create and optimize landing pages so you can improve your conversion rate.
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Social Media Management

Following your objectives (lead generation, brand awareness, retention),we create content tailored for Facebook, Twitter, Instagram or LinkedIn accounts.

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Copywriting

Our subject matter experts produce quality content for your online media, and print materials.

Zimbabweans have strong skills in written and conversational English. After Zimbabwe gained independence in April 1980, the government invested in teachers training, school expansion, and resource development. This gave the 13 million population access to quality education. Today, the country boasts one of the highest literacy rates in Sub-Saharan Africa.

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Administrative Support

    • Personal Assistant
      Virtual Personal Assistants can help you save hours from your workweek by taking on tasks such as managing emails, scheduling meetings, bookkeeping, online research, data presentations, travel research, and other social tasks.
    • Transcription
      We transcribe data from audio, video, or image files to text format.

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