Software testing is the process of validating and verifying that a software program or application meets the business and technical requirements that guided it’s design and development. Hiring an in-house quality assurance team increases the costs related to recruitment, training and skills development, as well as payroll.

Outsourcing software testing to a team of experts can be highly beneficial. Businesses use various kinds of software in their day-to-day operations, hence software testing plays a pivotal role in the development process.

In-house vs Outsourcing

Software testing is an important stage in software development. Supposing software development the core function of your business, delegating the testing process to a reliable service provider allows your team to focus on developing cutting edge software.

Time and again, choosing to outsource proves to be more efficient. It is important to choose the right service provider for the best results and a good ROI.   

Choosing a Software Testing Provider

Quality over price

Every organisation strives to reduce costs, nonetheless picking the cheapest service provider may cost much more in the long-term. Quality services are essential in software testing. The costs associated with multiple rounds of bug fixing, re-testing and poor brand image could be eliminated by choosing an outsourcing service provider that has industry experience, expert talent and the technological backing to carry out the software testing.

Communication and support

Effective communication is the backbone of any partnership. It is essential to choose a service provider that has clear communication channels. Offshoring can deliver high quality at a lower cost, but working on similar time zones is of importance.

Service Level Agreements (SLAs)

A signed contract between your organisation and the service provider that defines the parameters of the project is highly essential. Clear goals and expectations should be set. They should also specify quality measures, as well as the reporting and project management timelines.


Outsourcing to a competent team of experts in software testing is a must. Throughout the process, your organisation can assess the service provider in relation to prompt responses and the quality service provided.

Delegating to Skilled Staff

Offshoring to Zimbabwe brings multiple benefits, Skilled Staff has a talent pool of graduates from universities such as Midlands State University, that produced 1,583 graduates in 2017 from the Science, Technology, Engineering and Mathematics (STEM) programmes. On-the-job training and skills development is also of importance. Our employees regularly receive training in the different domains, to allow them to produce quality work.

Advanced software testing tools and technological backing, together with years of experience in the software industry further supports the notion that partnering with Skilled Staff enhances the quality of your software and prevents multiple errors once it has been launched.