With growing accessibility to mobile phones, Android and iOS apps have become a major part of our daily lives. A Forbes report suggests that 1.5 billion users of the instant messaging app WhatsApp, spent 85 billion hours on the app in just 3 months. Creating a mobile app has become of importance to businesses, however it is not every app that can be successful. It is paramount to ensure that your mobile app fulfils the needs and wants of your target audience.

Mobile app testing helps to determine the compatibility, usability, functionality and security of the app. Outsourcing this process to a team of experts improves the effectiveness of your app, while saving both time and money.

Reasons to Outsourcing Mobile App Testing

Effective Testing

The outsourcing service provider will run tests on different devices, operating systems and screen resolutions. Testing based on an analysis of the popular devices for your target audience increases the accuracy of the test results.

Data Security

Experience in mobile app testing leads to enhanced protection of the app and networks from DoS attacks as well as malicious attacks on your clients.

Enhanced User Experiences

Delegating to experts leads to quality testing and eliminates the costs associated with recurring bug fixing. The uninstall rate is also reduced significantly because of fewer user experience challenges, for example mobile app crashing.

Cloud-based Testing

Outsourcing service providers can also allow access to cloud-based testing tools that enable tests to run on several mobile devices, multiple systems and networks. This cost effective tool also allows updates and management of the apps on the cloud.

Types of Tests to Outsource

User Interface

User interface (UI) testing ensures that the graphic user interface of the app meets the specifications. Delegating the testing process safeguards an easy-to-use interface. For example, testing whether the app is well integrated with mobile hard keys such as the Start, Home, Menu and Back buttons.


Functionality tests determine whether the mobile app is working according the specifications description. Quality assurance service providers run various tests to assess every function of the app such as ease in installation, smooth running of the app and its response to interruptions.


Usability testing involves real users using the app to determine if the app achieves the set goals. Experts in the field will further analyse the results to identify areas that need attention for an intuitive interface.


Assesses the performance of the app on different devices based on the size, screen resolution and hardware. Outsourcing the configuration tests ensures that different operating systems, databases, networks, devices and browsers are compatible with your application.


Security tests assess whether the app users data will be protected from hackers and that the password system cannot be breached.


Localisation testing determines the ability of the app to meet specific target markets. Outsourcing to a diversified team simplifies the process of checking the languages supported by the app and increases the level of accuracy in translations.