The government of Zimbabwe recently launched a policy that focuses on transformation, growth, innovation and sustainable economic development through systematic and coordinated application of ICT. There has never been a better time to delegate your non-core and routine tasks to a team in Zimbabwe.  

Infrastructure Development

Zimbabwe has the infrastructure and adequate internet service providers (ISPs) to offer reliable and efficient connectivity. In recent years, there has been a rapid expansion of fibre optic infrastructure across the country, with more subscribers opting for this high-speed broadband.

Fibre optic communication increases the reliability of the internet service due to:

  • Extremely high bandwidth that allows the transmission of a greater volume of data per unit time as compared to copper cables.
  • Resistance to electromagnetic interference as fibre is resistant to power substations, heating and other industrial sources of interference.

The continuous investment in internet connectivity is good news for the business process outsourcing (BPO) industry linking Zimbabwe to the rest of the world.

Skilled Workforce

Zimbabwe has one of the highest literacy rates in Sub-Saharan Africa at 94%. Annually, an estimated 300,000 students graduate from Zimbabwe’s 16 universities and extensive technical college network. Moreover, some Zimbabweans that studied abroad are slowly returning home from the diaspora in search of new opportunities.

English is an official language in Zimbabwe. It is also the medium of instruction at school. In rural schools, scholars begin learning in their mother tongue but transition to reading and writing in English at Grade 3.

The Zimbabwe Congress of Trade Union (ZCTU) suggests an unemployment rate of 90%, hence a large and qualified talent pool is readily available to meet your organisation’s needs. As a business, Skilled Staff values staff training and development, offering pedagogy to ensure that your lower complexity digital work is performed at par with international standards.

Friendly Business Environment

Zimbabwe is a former colony of the United Kingdom and British culture largely influences the contemporary culture. Moreover, the country is 2 hours ahead of Greenwich Mean Time (GMT +2), making it a good outsourcing destination for businesses in Europe and the UK.

The country also offers a friendly environment because Zimbabweans are friendly and welcoming.

Tasks that you can outsource to Skilled Staff

  • Data Processing
  • Moderation
  • Prospection
  • Online Customer Service
  • Online Marketing
  • Social Media Management
  • Copywriting
  • Administrative Support