Delegating routine and time-consuming tasks to a virtual assistant relieves the pressure off your core team. It allows them to focus on the core functions of your business, thus increasing operational efficiency.

Start-ups can also benefit from outsourcing to a virtual assistant and free up much needed hours in their work week. Virtual assistants can assist with several tasks from editing copy to organising a lead generation pipeline.

Tasks to Delegate

Search Engine Optimisation (SEO)

Search engine optimisation (SEO) helps your website rank higher in searches, thereby increasing traffic to your website. Delegating this task to a virtual assistant means your business can benefit from well researched and relevant keywords to improve the visibility of your products or services on the web.  

Social Media Management

Having engaging profiles on social media (Facebook, LinkedIn, Twitter, YouTube) is a great way to create brand awareness, develop brand loyalty and attract leads. However, managing social media pages is a time-consuming task that involves creating content, uploading posts, moderating engagement, as well as tracking and analysing interactions. Outsourcing this function to a virtual assistant will help your business meet its marketing objectives, while saving you time and money.  

Content Writing

Inbound marketing plays an important role in lead generation. Nonetheless, leads can only be generated if the content is of high quality and resonates with your target market. A virtual content writer can help your organisation create engaging and SEO friendly content on a regular basis.

Data Processing

Nowadays, businesses are data driven. Unfortunately, unstructured data is of no use to any organisation. Having access to clean data helps your organisation make better decisions. Delegating the process of verifying and inputting data into appropriate systems will give you access to reliable and clean data for better decision making.  

Online Customer Service

Customers expect quick responses when they send a enquiry via e-mail, online chat or social media. A virtual assistant’s core task would be to ensure that all enquiries are responded to in a timely manner, moreover escalations are forwarded to the relevant teams.

Invoice Data Entry

Virtual assistants can carry out the tedious task of capturing data from hard copy files or scanned images into a database for better  access.

Online Research

Key decision makers in business can benefit from factual data. A virtual assistant can spend time conducting online research and preparing presentations, saving hours off your work week.

Technical Support

Organisations that provide technical products such as mobile phones, computers or software often respond to a number of technical queries. Virtual assistants can provide user-friendly assistance to individuals experiencing technical challenges with different electronic devices.


Websites like Facebook, Twitter, and YouTube create a significant amount of user-generated content. A virtual assistant can help sort contributions that are obscene, insulting, illegal and irrelevant.

Tasks that you can delegate to Skilled Staff

  • Data Processing
  • Moderation
  • Prospection
  • Online Customer Service
  • Online Marketing
  • Social Media Management
  • Copywriting
  • Administrative Support