Chatbot vs Live Chat

Pin it

Providing great online customer support and service gives your organisation a competitive edge in a fast-paced global marketplace. When current and potential consumers land on your website or social media page, they except their needs to be met with all questions answered within a reasonable amount of time. Having a live chat that fails to …

News this week: Nike “Working to Fix” Software Update on Adapt BB Smart Sneakers, $100 Million Investment in India for Bigo Technology and more.

Pin it

18 February 2019 Entrepreneurs using Technology to Tackle Workplace Sexual Harassment Spot is a blockchain powered app that aims to tackle sexual harassment in the workplace by encouraging victims to speak out. It allows those experiencing misconduct in the workplace, to record in private and all time-stamped reports are stored as evidence in a “private …

News this week: Pirate Developers use Apple tech, £1M Queen Elizabeth Engineering Prize, Second-Generation Apple AirPods and more.

Pin it

11 February 2019 Pirate Developers using Apple Tech to put Hacked Apps on iPhones Software pirates such as TutuApp, Panda Helper, AppValley and TweakBox hijacked technology designed by Apple Inc to distribute hacked versions of apps. They are distributing hacked versions of Spotify, Angry Birds, Pokemon Go, Minecraft and other popular apps on iPhones. The …

How to Improve your Websites Click-Through Rate

Pin it

Low ranking websites on search engine results are bound to have a lower click-through rate (CTR) as compared to those that rank on the the first page of search results. If your website is tucked away on the 6th page of the search results, it is likely that many people launching organic searches are not …

News this week: FaceTime bug, Skype improvements, WhatsApp Biometric security and more.

Pin it

4 February 2019 Facebook Celebrates 15 Years On February 4, Facebook celebrated 15 years of existence and growth. Despite the scandals that rocked the company last year, a revenue of around US$55 billion makes Facebook the most ambitious company in the Internet communications sector. Apple to Compensate Teenager who discovered FaceTime bug 14 year old …

Creative Ways to Engage with your Twitter Audience

Pin it

Twitter is a unique tool that when used effectively by a business, creates a pathway for enhanced customer service and networking. According to Twitter, the number one reason that people visit this social media platform is to discover something new. Your business has a chance to connect and interact with people that are keen to …

Organic Lead Generation for Small Business

Pin it

Lead generation is a marketing process that entails attracting and converting prospects into buyers of a good or service. Sending cold e-mails or making unsolicited calls can be difficult if the database of leads is small. More so because most people are not keen on responding to a cold call or e-mail. It is imperative …

How can Skilled Staff help you?

Our friendly team is waiting to explore the possibilities with you.